Customer Care

At Sunrise Home Solutions, we take immense pride in delivering exceptional customer care to all our valued patrons. Our dedicated Customer Care team is committed to providing prompt and personalized assistance to ensure your shopping experience with us is nothing short of exceptional.

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Contact Information:

1. Customer Support Helpline: For any inquiries, concerns, or assistance with your order, please feel free to reach out to our Customer Support Helpline at the following number: [+91 9844524551]

2. Email Support: You can also get in touch with our Customer Care team via email. Send your queries or feedback to: [experience@sunrisehomesolutions.in]

Operating Hours:

Our Customer Care team is available during the following business hours: [11:00 AM to 07:00 PM]

Please note that our team may experience higher call volumes during peak times, but rest assured, we endeavor to address each query with the utmost care and efficiency.

Our Commitment:

• Timely Assistance: We understand the importance of timely support. Our team strives to respond to your queries promptly, ensuring your concerns are addressed in a timely manner.

• Knowledgeable Staff: Our well-trained and knowledgeable Customer Care representatives are equipped with in-depth product knowledge and are ready to assist you with any inquiries related to our products and services.

• Solution-Oriented Approach: Your satisfaction is our priority. We take a solution-oriented approach to resolve any issues or challenges you may encounter, providing you with the best possible resolution.

• Feedback and Suggestions: We value your feedback and suggestions as they help us enhance our services. Feel free to share your thoughts with us, and we will take them into consideration to improve your shopping experience.

Your satisfaction is of utmost importance to us at Sunrise Home Solutions, and we are committed to going the extra mile to ensure you have a delightful and rewarding experience with us. Whether you have questions about our products, need assistance with an order, or have any other inquiries, our Customer Care team is here to assist you.

Thank you for choosing Sunrise Home Solutions as your preferred destination for home solutions. We look forward to serving you with excellence and dedication.

Sincerely, The Sunrise Home Solutions Customer Care Team

Privacy & Safety

At Sunrise Home Solutions, we value the trust you place in us, and we are committed to safeguarding your privacy and ensuring a secure shopping environment. Our Privacy and Safety measures are designed to protect your personal information and provide you with peace of mind while interacting with our website and services.

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1. Data Protection and Privacy: We treat your personal information with the utmost confidentiality and respect your right to privacy. The data collected during the course of your interactions with our website, including personal details and transactional information, will be used only for the purposes outlined in our Privacy Policy. We do not sell, trade, or share your information with third parties without your consent.

2. Secure Online Transactions: Your online safety is a top priority for us. To ensure the security of your transactions, we utilize industry-standard Secure Socket Layer (SSL) encryption technology. This encryption process safeguards your sensitive information, such as credit card details and personal data, during transmission, making it virtually impossible for unauthorized parties to access or intercept.

3. Payment Security: When you make a purchase on our website, rest assured that we partner with trusted payment gateways to process your transactions securely. We do not store your credit card information on our servers, further minimizing the risk of data compromise.

4. Secure Account Access: If you choose to create an account with Sunrise Home Solutions, your account information will be protected by a unique username and password. We recommend using a strong password and updating it regularly to ensure the security of your account.

5. Safe Browsing Experience: Our website is regularly monitored and maintained to provide you with a safe browsing experience. We implement security measures to detect and prevent any potential threats, ensuring that you can explore our website without compromising your device's safety.

6. Communication Preferences: We respect your communication preferences. If you choose to subscribe to our newsletters or promotional emails, we will use your provided email address to send you relevant updates. You can easily manage your communication preferences or unsubscribe at any time.

7. Cookie Usage: Our website may use cookies and similar technologies to enhance your browsing experience and provide personalized content. You have the option to manage your cookie preferences through your browser settings.

For more detailed information on how we collect, use, and protect your data, please refer to our comprehensive Privacy Policy, available on our website.

We are committed to continually reviewing and improving our privacy and safety practices to meet the evolving needs and expectations of our customers. Your trust is paramount to us, and we strive to maintain the highest standards of privacy and safety at all times.

If you have any questions or concerns regarding our Privacy and Safety measures, please do not hesitate to contact us.

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Thank you for choosing Sunrise Home Solutions, where your privacy and safety are our utmost priority.

Sincerely, The Sunrise Home Solutions Team